Distressing sufficient to pay a substantial cost with the spherical-trip ticket, distressing enough that there was a quit —— I have experienced a number of non-stoppers going to Cleveland from Albany previously. It tends to make me worried about flying.
i bought a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be unable to utilize the ticket and experienced dr. Take note to substantiate when speaking to a person of your respective brokers I used to be informed even though the credit is fo r130.
Ultimately we obtained all of our luggage and naturally one among my luggage was not there. As predicted it absolutely was shed, my sons car seat was dropped. The exact same women that experienced lied before described that it needed to be there, scanned in.
We are quite discouraged trying to learn about our edge miles. Account quantities BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India were being canceled. We have to know our miles standing and when any miles have been canceled we want them reinstated.
Flight 686 dec 26 2015 My partner & i ended up instructed the incorrect transfer terminal gate in charlotte on aircraft about to freeport in place of nassau. I went to flight attendant behind counter to clarify flight. He looked at me funny Once i stated nassau smirked never checked out my ticket to make clear Locale This flight was an hour or so delayed so there was no rush.
I are an AA shopper for more than 25 decades. Your service happens to be disappointing to mention the minimum. It is in all regions of service from sign in to , tavel to baggage handling.
My partner and I lately took a visit to the Virgin Islands and returned on three/11/thirteen. Our Flight home on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We ended up purported to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in New York after a two hour layover. We were being reassured in St. Thomas that we would make our connection and which the aircraft would anticipate the connecting passengers. After we arrived in San Juan we learned our flight had by now taken off. In seeking to resolve this we were scolded for visiting the Incorrect counter (We had additional reading been sent by an American Eagle personnel for the American ticket counter). Astonishingly while, Regardless that we experienced committed that “faux pas,” he was ready to print a Jet Blue ticket from his American terminal! Luckily we were finally on our approach to our spot – JFK in Big apple. Whenever we requested about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He said they had most likely skipped the flight to JFK too but to examine when we arrived there. As we envisioned, our baggage did not observe us to New York so we submitted a declare and had been despatched on our way again to Lisbon, CT 3 several hours far from Big apple. The subsequent early morning, on three/eleven/13, we called American Airlines about our luggage and that’s the place the runaround began. We were being initially told that our luggage SHOULD have designed it to JFK that morning but they might not explain to.
American Airways,i am so unhappy !!! I'd this kind of tricky time with my disabled youngster!! You missing my stroller seat belt, i had to stroll each of the way within the airport Keeping my four several years aged daughter…and soon after standing just one hour at the baggage assert they instructed me to call your client service ,guess what? They may’nt do just about anything!! it proceeds? unbelievable!!!
I'm sure we need to be more very careful when placed our tickets on the web around the 11th. I don’t know why, we manufactured just a large miscalculation with flying day.
i have experienced awful ordeals with american airlines. I am able to’t even level their purchaser service as it is far down below a a person star. shopper relations Reps are impolite, small, and unfriendly.
I booked a trip to Cabo,Mx.with AA holidays.Within the returned journey we were being booked with USAir.the flight was cancelled since in accordance with the agent there was no aircraft to fly us back to Monterey.We had to invest
I'm emailing this comment to you personally to make sure that AA could possibly better be able to stimulate staff to be extra courteous when points go Mistaken.Purchaser service can make this kind of change for people using your service.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The first flight still left 45 minutes late building us pass up our connecting flight to Harrisburg, Pa. Explained to the following flight can be at midnight so we wait till then (I'm with my disabled 84 year aged mother) At midnight we've been explained to the flight was cancelled, there were no lodges offered and the next flight was 12 the following day.
So, There are many thing’s I have observed which i will Notice in this article, and consider it my very own instructional venting since they do not serve the customer effectively in any way with regard to this: